Shipping Policy

At RRAAG INNOVATION, we are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping methods, timelines, charges, and related details for orders placed on our website.

1. Shipping Coverage

We currently ship our temple and devotional products across India. For bulk or international orders, please contact our support team for customized shipping arrangements.

2. Order Processing Time

All confirmed orders are processed within 1-2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timeline

Standard Delivery: 5–7 business days (depending on location).

Remote Areas: 7–10 business days.

Delivery timelines may vary due to courier delays, festivals, or unforeseen circumstances.

4. Shipping Charges

We offer free shipping on selected products and order values (details shown at checkout).

For other products, shipping charges will be calculated and displayed during checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with the tracking ID and courier details. You can track your shipment directly on the courier partner’s website.

6. Delivery Attempts

Our courier partners will make up to 3 attempts to deliver the package.

If the delivery fails due to an incorrect address, unavailable recipient, or refusal to accept, the order may be returned to us.

In such cases, reshipping charges may apply.

7. Damaged or Missing Items

If your package arrives damaged, tampered, or with missing items, please contact us within 48 hours of delivery with photos/videos as proof.

We will investigate and take necessary action as per our Return & Exchange Policy.

8. Cash on Delivery (COD)

COD is available for selected pin codes and products.

Additional COD charges may apply (shown during checkout).

9. International Shipping

Currently, we ship only within India. For international shipping requests, please contact us directly at rraaginnovation@gmail.com.

10. Contact Us

For shipping-related queries, please reach us:

📞 Phone: +91 9909909557
📧 Email: rraaginnovation@gmail.com
🏢 Address: Aakar Complex, Shop No.1, Survey No. 428/4, Plot No. 7, Gundala Road, Gondal – 360311