Terms & Conditions
Welcome to RRAAG INNOVATION! These Terms & Conditions (“Terms”) govern your use of our website located at [rraaginnovation.com] (“Site”) and the purchase of our products and services. By accessing or using our Site and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or purchase our products.
1. Introduction
RRAAG INNOVATION (“Company,” “we,” “us,” or “our”) provides innovative temple and devotional products designed to enhance spiritual rituals at homes, offices, and places of worship. These Terms outline the rights and responsibilities of both the Company and our customers.
2. Acceptance of Terms
By accessing and using our Site, you accept and agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree, you are not authorized to use our Site or purchase our products.
3. Changes to Terms
We reserve the right to update or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of updated Terms.
4. Products and Services
4.A Product Descriptions
We strive to keep product descriptions, images, and information accurate. However, we do not guarantee they are error-free or complete. If a product is not as described, your remedy is to return it as per our Return & Exchange Policy.
4.B Availability
All products are subject to availability. We may limit quantities, discontinue items, or update product offerings without notice.
5. Pricing and Payment
5.A Pricing
All prices are in Indian Rupees (₹) and inclusive of taxes unless mentioned otherwise. Prices may change without prior notice.
5.B Payment Methods
We accept credit/debit cards, UPI, net banking, and other secure payment gateways available on our Site. By providing payment details, you confirm authorization to use the selected method.
5.C Payment Security
All transactions are processed using secure, industry-standard encryption. We do not store your payment information.
6. Order Process
6.A Placing an Order
You must provide accurate details (name, address, contact, payment info). By ordering, you confirm that the information is correct.
6.B Order Confirmation
You will receive an email confirmation after placing your order. This does not mean acceptance; it only confirms receipt.
6.C Order Acceptance
We may accept or reject any order due to availability, pricing errors, or suspected fraud. If rejected, you will be notified and refunded.
7. Shipping and Delivery
Refer to our Shipping Policy for shipping methods, charges, and delivery timelines.
8. Returns and Refunds
Our Return & Exchange Policy explains conditions for returns, exchanges, and refunds. By purchasing, you agree to these terms.
9. Warranty
Products from RRAAG INNOVATION come with a 1-year warranty on repairs for defects in materials or workmanship. Misuse, accidents, unauthorized modifications, or normal wear and tear are not covered.
10. Intellectual Property
10.A Ownership
All content (text, images, graphics, software, logos) on this Site belongs to RRAAG INNOVATION or content suppliers.
10.B Limited License
We grant you a non-exclusive, non-transferable license to use the Site for personal purposes only. Reproduction, distribution, or modification without written permission is prohibited.
11. User Accounts
11.A Account Creation
Some features may require an account. You agree to provide correct and updated details.
11.B Security
You are responsible for maintaining your account credentials. Notify us immediately of unauthorized access.
11.C Termination
We may suspend or terminate accounts that violate these Terms.
12. Privacy
Use of our Site is governed by our Privacy Policy. By using the Site, you consent to our data practices.
13. Limitation of Liability
To the maximum extent allowed by law, RRAAG INNOVATION is not liable for indirect, incidental, or consequential damages including loss of profits, goodwill, or data.
14. Indemnification
You agree to indemnify and hold harmless RRAAG INNOVATION, its employees, and partners from any claims or damages resulting from your use of the Site or violation of these Terms.
15. Governing Law
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of Gondal, Gujarat courts.
16. Dispute Resolution
16.A Informal Resolution
We encourage direct resolution before legal action.
16.B Arbitration
Disputes will be resolved under the Arbitration and Conciliation Act, 1996 in Gondal, Gujarat. Arbitration language will be English.
16.C Class Action Waiver
All disputes must be resolved individually, not as group/class actions.
17. Severability
If any provision is unenforceable, the rest remain valid.
18. Entire Agreement
These Terms represent the complete agreement between you and RRAAG INNOVATION regarding Site use and purchases.
19. Contact Information
For questions or support, contact us:
📞 Phone: +91 9909909557
📧 Email: rraaginnovation@gmail.com
🏢 Address: Aakar Complex, Shop No.1, Survey No. 428/4, Plot No. 7, Gundala Road, Gondal – 360311